Toyota is conducting a safety recall involving certain Toyota vehicles
TORONTO, Ontario – December 20, 2023 – Toyota is conducting a safety recall involving certain 2022 – 2023 model year Toyota Corolla Cross vehicles. Approximately 3,812 vehicles are involved in this recall in Canada.
The subject vehicles were previously inspected under a prior recall. Due to a problem with the inspection process specified by Toyota, the inspection may not have identified certain vehicles requiring the remedy. Without the remedy, the front passenger airbag may not deploy as designed due to a manufacturing error in the instrument panel where the airbag is located. As a result, the vehicles may not meet certain federal requirements, and there could be an increased risk of injury in a crash.
For all involved vehicles, Toyota dealers will re-inspect with an improved process, and, if necessary, replace the instrument panel at no cost to owners. Until the vehicle is inspected and the remedy is performed, if necessary, Toyota recommends that no one sit in the front passenger seat of an involved vehicle.
Toyota will notify affected owners about this issue by the middle of February 2024.
Information about automotive recalls, including but not limited to the list of involved vehicles, is current as of today’s filing date and is subject to change thereafter. For the most up-to-date Safety Recall Information on Toyota and Lexus vehicles, customers should check their vehicle’s status by visiting Toyota.ca/recall or Lexus.ca/recall and entering their Vehicle Identification Number (VIN).
For any additional questions, customer support is also available by calling Toyota Customer Interaction Centre at 1-888-TOYOTA-8 (1-888-869-6828) or Lexus Guest Service at 1-800-26-LEXUS (1-800-265-3987).